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Frequently Asked Questions...

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Do you have questions relating to becoming an IHSS Provider in Sutter County? Look through the Frequently Asked Questions below to see if your question has already been answered.

If your question hasn't been answered or you have suggestions or comments, feel free to contact the Public Authority by emailing [email protected].

  • I cannot find my Social Security Card.

    Visit the Social Security Office and apply for your replacement card. They will provide you with a replacement card within 7 to 14 days. DO NOT schedule an appointment until you have your original Social Security Card.

  • I already had a background check done for another job – do I need to do it again?

    Yes. Everyone applying to be an IHSS Independent Provider must have a background check done using the forms we provide.

  • I am starting to work for a second IHSS consumer; do I need to do the enrollment a second time?

    No. An IHSS caregiver or provider only needs to enroll one time to be allowed to be paid by the IHSS program. It does not matter how many IHSS consumers you work for. If you are a new IHSS Provider in Sutter County you will need to complete some of the orientation process.

  • It has been over a year since I was paid as an IHSS caregiver, do I need to do the enrollment a second time?

    Please contact the Public Authority Enrollment (530) 822-7619 to verify whether you need to complete the enrollment process again.

    Visit the full Public Authority Services website to learn about the Registry, training, provider medical benefits and other services related to the IHSS program.

    For questions about provider payroll or paychecks, timesheets, or to speak with a Public Authority Staff member call (530) 822-7619.

    Enrollment Info

    If you are unable to open the answers to the above questions, or if you would like a more printable version, try viewing this page in Simple Mode.