Quality Improvement
Sutter-Yuba Counties Mental Health Plan has adopted a Continuous Quality Improvement (CQI) philosophy to coordinate and ensure the organization meets and exceeds requirements and provides high level of consumer/provider satisfaction.
- SYMHP Quality Assessment and Performance Improvement Program (QAPI) Plan FY 19-20 Dated September 2019
- Cultural Competence Plan Annual Update and Cultural Competence Plan Annual Report September 2019
- Sutter-Yuba Beneficiary Handbook English
- Sutter-Yuba Beneficiary Handbook Spanish
- Sutter-Yuba Consumer Provider Listing (English)
- Sutter-Yuba Consumer Provider Listing (Spanish)
Outcome Reports & Dashboards
Satisfaction Surveys
Patients' Rights Advocate
Grievance or Appeal
For your convenience, you may file a grievance or appeal using theses forms. Grievances may be filed for Behavioral Health service or billing discrepancies. Appeals may be filed to appeal a Notice of Adverse Benefit Decision you received. For a comprehensive review of our problem resolution process, please see our beneficiary handbook.
Please send forms to:
Sutter-Yuba Behavioral Health
Attn: QA Staff Analyst
1965 Live Oak Blvd. Suite A
P.O. Box 1520
Yuba City, CA 95991