If you are using the Internet Explorer browser and you are seeing the message "Please upgrade to a supported browser to get a reCAPTCHA challenge.", you may be going through a proxy server that is preventing you from accessing the Google reCAPTCHA server. The following tips may fix this problem.

• Tip 1: If you have administrator capability on your PC:
  • Run Internet Explorer.
  • Go to the Local Area Network (LAN) Settings screen. Tools>Internet Options>Connections>LAN Setting
  • Unckeck 'Automatically detect settings.'
  • Uncheck 'Use a proxy server for your LAN ...'
• Tip 2: Have your proxy server manager allow you access to the REcaptcha "https://www.google.com/recaptcha/api/siteverify" Google reCAPTCHA server.